Easy Captions — Support

Last updated: 13 June 2026

Easy Captions Flow transcribes a short video on your iPhone and burns social-style captions onto it. Everything runs on-device — no account, no internet required. If you need help, here's how to get it.

Contact us

The fastest way to reach us is email. We read every message and usually reply within a couple of days.

Frequently asked questions

How do I add captions to a video?

Tap to import a video from your Photos library. Captions are transcribed automatically on your device. Edit the words and style, then export the finished video back to Photos.

Does it work without internet?

Yes. Transcription runs entirely on your iPhone, so the app works fully offline, even in airplane mode. An internet connection is only used by free users who choose to watch a rewarded ad before exporting.

What does Pro include?

Pro is an auto-renewable subscription that gives you unlimited, watermark-free, ad-free exports. Payment is charged to your Apple Account and renews automatically unless cancelled at least 24 hours before the end of the period.

How do I manage or cancel my subscription?

Subscriptions are handled by Apple. On your iPhone, open Settings → tap your name → Subscriptions, select Easy Captions, and manage or cancel from there.

How do I restore a purchase?

If you reinstall the app or switch devices, open the Pro screen and tap Restore Purchases to recover your subscription on the same Apple Account.

Is my video private?

Yes. Your videos, audio, and transcriptions never leave your device. See our Privacy Policy for details.

Privacy

Read our full Privacy Policy.